Pro-leagle: About Us

Client Feedback

  • Pro-Leagle is committed to providing a personal service to each and every Client and maintaining the highest possible standards. Client feedback, contributed by clients whose cases have now completed, is provided below.

Service: Statutory Leasehold Extension and First-tier (Property) Tribunal Representation

"This was a long, drawn out case (over one year) as the freeholder refused to accept our valuation. In the end, the case was won with the freeholder accepting a reasonable amount. The service I received was excellent and I would recommend [Pro-Leagle] to my friends and family"

M Gonsalves, Middlesex

Service: Freehold valuation and advice on Right to Manage and Freehold Purchase

"We contacted Pro-leagle with queries on Right to Manage and Freehold Purchase for our block in a Victorian property because we were unhappy with the existing managing agent hired by the freeholder. [Pro-Leagle] were invaluable with [their] advice on the best way forward and for their negotiations with the freeholder who had unrealistic expectations on the sale price. We were kept informed and guided through the whole process and we are now in a much better position. I would strongly recommend [Pro-Leagle's] services for both quality and value."

A Pezzi, London Borough of Southwark

Service: Statutory Leasehold Extension and First-tier (Property) Tribunal Representation

"Through what was at times a bewildering and fraught experience, especially when dealing with a difficult landlord, Pro-Leagle were absolutely exceptional in terms of the consultation and communication provided. Pro-Leagle always explained in layman's terms what the process entailed and the options that were available to me. Through their diligence and complete grasp of...the complex law governing leasehold extension I received a very satisfactory outcome. I am very happy that I came across Pro-Leagle and would have no problems in using their service again or recommending them to others. Highly recommended!"

A Franklin, Romford, Essex

Service: Statutory Leasehold Extension

"Very efficient service received with excellent outcome. Always available to answer queries in a way that a lay-person can understand. Was recommended to Pro-Leagle and would recommend to others."

C and J Galise, Chelmsford, Essex

Service: Freehold Purchase and Leasehold Extension

"Was very happy with the service I received. [Pro-leagle] was very helpful and explained everything so I could understand it. And it was very quick."

M Ellis, London Borough of Harringey

Service: Change of Name on Lease

"Excellent. Corinne has helped me before with my lease renewal. She is always friendly, efficient, speedy and reassuring. I'd be happy to have her deal with all my legal work should I need it in the future. Highly recommended."

Carr K, London Borough of Camden

Service: Statutory Leasehold Extension

"The service we received from Pro-leagle was excellent. In particular we were kept informed of the status of the application at every stage of the lengthy process culminating in the Leasehold [Valuation] Tribunal hearing. We were given clarity on fees at every stage and guidance on the costs of associated services such as surveyor's fees. Pro-Leagle successfully defended us against proposals for restrictive [lease] covenants made by the Freeholder. I would not hesitate to use Pro-Leagle's services again and would highly recommend them."

G and P Gilligan, London Borough of Croydon

Service: Collective Enfranchisement, Separation of Freehold Title, Statutory Leasehold Extension

"Excellent service, very prompt turnaround, outstanding in communication...kept us well informed of progress, answered any queries raised, simplified complex legal points, readily available which was refreshing (no messaging or automated call systems - a breath of fresh air). Outstanding! Would recommend to others without hesitation."

S Khehar, London Borough of Ealing

Service: Collective Enfranchisement, Company Secretarial

"The service received from beginning to end has been excellent."

E Hunter, London borough of Islington

Service: Statutory Leasehold Extension

"We were extremely satisfied with the service received. [Pro-Leagle] responded promptly to all our enquiries and we would have no hesitation in recommending you to others. Very many thanks"

J and P Duval, London Borough of Croydon

Online Service Charge Dispute Analyser

"Brilliant service. Easy to use with extensive coverage of common problems leaseholders encounter with freeholders. The explanatory notes are particularly useful. I also like how the report gives a summary of findings and guidance on options for challenging the freeholder. I would recommend the Analyser to any leaseholder who is unhappy with how their freeholder is [charging] them."

C Nwaodume, Kent

Section 5 Offer Notice and Section 6 Acceptance Notice

"The initial approach to Pro-Leagle was undertaken when there was only 5 business days available to complete the first stage of the process (Section 6 [Acceptance Notice]). This was completed without any fuss - I was very impressed with the speed and efficiency that this was completed. Throughout the remainder of the process service standards remained high. A smooth, easy process, many thanks for your guidance and expertise."

M Rutter, London Borough of Croydon

Service: Statutory Leasehold Extension

"Very pleased with the service. It was reassuring to know I had Pro-Leagle on my side in what was a fraught process at times. I felt fully apprised of all necessary details and that best efforts were made to minimise costs."

P Richardson, Chelmsford, Essex

Service: Statutory Leasehold Extension

"I was extremely happy with the service. I felt very well taken care of during the whole process and I am very happy with the result. I have recommended Pro-Leagle to other long leaseholders. Thank you very much."

S Roger, London Borough of Wandsworth

Service: Leasehold Extension

"For the process [to be concluded] is incredible and we still can't believe the extension is complete. We would like to take this opportunity to truly thank you for being so clear, calm and always helpful in our case and for ensuring that negotiations and management of the extension happened smoothly and with minimum confusion and fuss. We are delighted with the result...we will most definitely recommend you to anyone we come across in a similar situation."

R & J Fernandez, London Borough of Enfield

Service: BIIAB Level 2 Award for Personal Licence Holders (APLH) Training and Examination

"APLH course excellent - no problems at all" - K Webb, Surrey

"I have been very happy with the service" - I Osborne, Surrey

"A satisfactory service was received. Will recommend to anyone who is interested." - B Olufuwa, London Borough of Greenwich

"I'm very happy with the service provided by Pro-Leagle and will use their services again in the future." - N Gyubelev, London Borough of Croydon

Service: Premises Licence Application

"We wanted to apply for a premises licence for a new retail store and therefore we approached Pro-Leagle to prepare the application for us. I was particularly attracted to the level of service Pro-Leagle was willing to provide, their expertise in the area and their competitive rates. The service we received was first class and the communications I had were very straight forward and prompt. The application pack prepared by Pro-Leagle was very detailed, exclusive and comprehensive suggesting they have a wealth of experience on these and other types of legal issues. I am confident we will be able to work with Pro-Leagle in the future."

P Shukla, Fairfield Capital Ltd.

Service: Freehold Purchase (via the Leasehold Valuation Tribunal)

"An absolutely fantastic service; professional, proactive and efficient. The desired outcome was achieved with minimal effort on our side. Great value for money. We would highly recommend Pro-Leagle. Many Thanks."

H & C Thomas, Directors of 139 Trevelyan Road (Freehold) Company Ltd, London Borough of Wandsworth

Service: Leasehold Extension and Freehold Purchase

"[Pro-Leagle] have been very helpful and efficient, not to mention patient during a long process - many thanks."

P Smith, London Borough of Southwark

Service: Freehold Purchase Followed by a Leasehold Extension

"Good value, efficient and helpful throughout...I would have no hesitation in recommending [Pro-Leagle] to a friend and would certainly consider using [you] again if the need arose."

E Foster, 25 Kempsford Gardens (Freehold) Company Limited, London Borough of Kensington and Chelsea

Service: Freehold Purchase

"I would recommend your service to anyone with freeholder problems and have mentioned it to a friend already. Best regards and thank you from us all."

G Cohen, 5 Holly Court (Freehold) Company Limited, Cambridgeshire

Service: Statutory Leasehold Extension

"Very professional service received through a knowledgeable solicitor. [The] Freeholder was forced to capitulate after months of resistance given the quality of advice I was receiving. Many thanks."

J Shazib, London Borough of Redbridge

Service: Freehold Purchase Followed by a Lease Extension of 999 years

"Excellent. I was kept informed at all times as to what was going on and how to proceed. Emails and queries were answered promptly. A very good service."

N D Wiart, London Borough of Southwark

Service: Lease Extension of 999 years

"Efficient and Informative Service - carried out with no surprises."

R Hallam, London Borough of Lewisham

Service: Statutory Leasehold Extension

"I found Pro-Leagle to be very helpful and efficient during the long process and would happily recommend their services to others in my position. When I make plans to sell my flat I will approach Pro-Leagle with regard to conveyancing services"

S Moore, London Borough of Croydon

Service: Freehold Purchase and Lease Extension

"The matter has been dealt with in a very professional manner. [Pro-Leagle] has offered me a very impressive service. [They] have always been to the point, correct, factual and honest...I am very pleased with the service provided"

A Muls, London Borough of Lewisham

Service: Section 5 Offer Notice, Incorporation of Freehold Company and Sale of Freehold Shares

"The service we received from Pro-Leagle was at all times a highly professional business. Although sometimes we asked [Pro-Leagle] to explain the process in simple terms, [they] were always most willing to do so. In the future, if I have reason to recommend a very competent company, I would not hesitate to recommend Pro-Leagle."

P. Ward, Director of 17 Kingdon Road (Freehold) Company Ltd, London Borough of Camden

Service: Statutory Ninety-Year Lease Extension

"Prompt professional service with an exceptional attention to detail"

C. Haufek, Brighton

Service: Freehold Purchase

"(The service) was at all times clear, concise and professional...made the process seem effortless. (Pro-Leagle) has a good way of dealing with the novice in such matters".

T. Bernstein, Director of 41 Hillmarton Road (Freehold) Company Limited

Service: Freehold Purchase

"Good service. Matters taken care of quite quickly and efficiently, good value for money, good, focused and practical advice."

W. Kalhoro, Director of St. Pauls Courtyard (Freehold) Company Limited

Service: Right to Manage and Freehold Purchase

"After some years of being in dispute with our freeholders, regarding service charge and general maintenance, we decided to go for "right to manage". We used a company called Pro-Leagle, based in Croydon, that specialises in this sort of work. They were really helpful and gave us lots of advice on what to do and how to deal with the freeholder. They also came to a residents meeting (they charge a consultation fee for this) to explain the process, how much it would cost etc. In the end they helped us buy share of freehold."

Posted on www.virtualnorwood.com

Service: Statutory Ninety-Year Lease Extension

"Excellent. Very grateful to (Pro-Leagle) for overcoming the unnecessary obstacles put up by my mortgage provider. (Pro-Leagle's) actions meant that I successfully avoided paying two sets of legal fees."

R. Gill, London Borough of Westminster

Service: Enfranchisement of Flats

"Very happy with the service (which was) very professional. (Pro-Leagle) charged reasonable in-house costs (and gave) clear guidance on the process from start to fruition. Many thanks for all (their) help."

D Percy, Director of Hadley Road (Freehold) Company Limited, London Borough of Croydon

Service: Enfranchisement of Flats

"With a very difficult freehold owner (Pro-Leagle) handled the situation extremely well and with (their) patience, advice (and) actions secured the freehold for us and achieved a reduction in the freeholder's expenses. I would (and already have) recommended (Pro-Leagle) to others."

Mr. and Mrs. M. and J. Anderson, London Borough of Kensington & Chelsea

Service: Statutory Ninety-Year Lease Extension

"I was very pleased with the service, particularly (with the) prompt replies to queries, professionalism and high quality service offered. Despite living in the USA, the communication was excellent."

Y. Mullick, London Borough of Waltham Forest

Service: Statutory Ninety-Year Lease Extension

"...Well done for driving a hard bargain with my former managing agents! Many thanks for your help..."

J. Wallace, London Borough of Bromley

Service: Statutory Ninety-Year Lease Extension

"Very happy with the service received. Thank you very much for all your help."

J. Child, London borough of Camden

Service: Statutory Ninety-Year Lease Extension

"Excellent service, always helpful and informative, and expert in advice. Would highly recommend Pro-Leagle's services..."

J. and D. Ormandy, Surrey

Service: Enfranchisement of House

"Kept fully up to date with all developments on this protracted case. Everything fully explained regarding the various processes that were undertaken to achieve the (enfranchisement). Very helpful, all queries were answered very promptly and we have been extremely satisfied with the service and courteous manner in which (Pro-Leagle) has conducted and concluded our business. We would certainly have no reservations in recommending (Pro-Leagle's) services and using (them) for any future legal issues. "

J. Brown, South Shields

Service: Transfer of Right to a Statutory Ninety-Year Lease Extension

"Very Good, Efficient and Prompt"

N. Cutler, London Borough of Lambeth

Service: Freehold Purchase and Nine-Hundred and Ninety-Nine Year Lease Extension

"This process was completed within the expected time-frame with a constant flow of information via email relating to progress. I would not hesitate to recommend Pro-Leagle to friends/colleagues"

C. Martin, Director of 18 Walpole Road (Freehold) Co. Ltd., London Borough of Merton

Service: Enfranchisement Valuation Reports

"Excellent reports - very comprehensive...Very pleased with the prompt and efficient service"

17 Maresfield Management Limited, London Borough of Camden

Service: Freehold Purchase - Section 6 Acceptance Notice and County Court proceedings for a Vesting Order of Sale

"The service was excellent and very patient in what proved to be a long and difficult negotiation with our freeholder. But with the help of Pro-Leagle we were successful. We would really recommend this firm."

J. Rafferty, Director of Byrne Road Freehold Company, London Borough of Lambeth

Service: Freehold Purchase

"Professional and efficient service. Communicative and helpful. Highly recommended. Would not hesitate to employ again for future services."

T. Edwards, Director of 35 Saxon Road (Freehold) Company Ltd., London Borough of Croydon

Service: Completion of Two Statutory Lease Extensions, Negotiation of Settlement of County Court Case and Leasehold Valuation Tribunal Application for a Determination of Service Charge

"Very happy with the service received."

A. Hart, Director of Hart Investments Ltd., London Borough of Hackney

Service: Leasehold Extension

"I was very happy with the service provided. Getting the valuation first was great value as it put me in a good position to negotiate with the freeholder for the correct amount he could expect to receive in extending the lease and also the information that peppercorn rent could only be charged and handling the case."

M Gonsalves, London Borough of Harrow

Service: Statutory Ninety-Year Lease Extension

"Very good service throughout."

N & R Patel, Borough of Croydon

Service: Advising on a failed attempt to obtain a statutory leasehold extension, taking over the case and obtaining one

"Great service, very helpful and knowledgeable with the subject concerned. Thanks."

P. Grimwood, London Borough of Lambeth

Service: Stautory Leasehold Extension

"Very good value for money. Lease extension made simple at a fixed price and efficiently executed."

C Hart/ c/o N Carter, London Borough of Hammersmith